We are committed to a policy of Quality Assurance. It us our Aim to provide the highest quality of service in order to meet and exceed service user requirements.
This commitment extends to our full range of services. It is our aim to ensure we deliver the highest quality of care to service users’ independence and self – determination within the home/ community environment. We aim to provide continuity of staff and consistency in our services.
Our Objective
The objective is to fulfil all requirements for care to a high standard. This object is achieved by assessing the service users’ needs as specified by the service user, social services or relatives and keeping the domiciliary care workers informed of, and up to date with the services users’ needs. This is underpinned by the recognition that privacy, dignity, choice, autonomy and integrity are all integral to the maintenance of these rights and the achievement of quality care.
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